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SERVICE DELIVERY MODELS
Aptus can deploy the following service delivery models. If you do not find a specific delivery model you require in the list below, we can tailor fit a service delivery model to suit your business needs.
We provide and manage the infrastructure, human resources management, payroll, office space, equipment, and other variables that may not be directly related to operations.
You have full supervision over the staff’s performance, with employees reporting directly to you. This way, we function similarly to an extension of your office with the staff accountable to you.
This service delivery model provides you full control of the operations and how the work is done.
In addition to what is provided under the Joint Management service delivery model, Aptus also assumes full responsibility for employee performance and the accounts’ achievement of pre-established Key Performance Indicator targets.
Aptus will designate a full time Service Delivery Manager to oversee operations and both individual and account-wide performance of the project.
The Account Manager will report on campaign performance and developments to you on a periodic basis, through correspondence, calls or business reviews, either daily, weekly or monthly.