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Business World – Editor’s Pick September 4, 2019 | 12:05 am – By Denise A. Valdez, Reporter THE Information Technology and Business Process Association of the Philippines (IBPAP) will unveil in November the recalibrated forecasts on the near-term growth of the IT-BPM industry. IBPAP President and Chief Executive Officer Rey C. Untal said at a forum in […]

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IBPAP taps Metro mayors for exemption from IT Parks moratorium By Bernie Cahiles-Magkilat Published September 4, 2019, 10:00 PM The IT Business Process Association of the Philippines (IBPAP), the umbrella organization of the country’s IT business process management industry, is meeting with the Metro Manila mayors to seek support for the exemption of some cities with […]

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Moratorium on ecozones in Metro Manila may hurt PH competitiveness: IBPAP MANILA – The IT and Business Process Association of the Philippines (IBPAP) on Thursday appealed to the government to facilitate the approval of pending applications for new ecozones in the capital to meet the demand amid the government’s order to “hasten” developments in the […]

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JIGGY-MANICAD

Unless swift measures are taken to step up development of artificial intelligence (AI) technology know-how and enhance workers’ skills, the business processing outsourcing (BPO) industry in the country will lag behind the international competition and even its Asian rivals.   Administration senatorial candidate Jiggy Manicad aired this concern even as he expressed fears that a […]

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Incentives will help the BPO industry keep up with present-day challenges, including artificial intelligence, machine learning, and big data, says the senatorial candidate. MANILA, Philippines – Senatorial candidate Mar Roxas suggested giving incentives to companies, which would train their employees to allow the country’s business process outsourcing (BPO) industry to reinvent itself. The former trade […]

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Deep Learning models have amazing capacity, getting better with more dataseemingly without limit. To get a well-functioning model, it is not enough to have large amounts of data, you also need accurate annotations. Although large amounts of data will help the model resolve data inconsistencies between different annotations, humans can still make repeated mistakes that become […]

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important_call

Looking for innovative ways way to boost your call center productivity in 2019? We compiled a short article on the key call center trends to streamline your operation and keep clients engaged. Put Your Business in the Cloud A traditional call center office location isn’t needed today. Companies can use cloud communication and project-management software […]

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A carefully considered customer experience is no longer the sole responsibility of support agents. Instead, the customer experience

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18 years of tech disruption in 60 seconds! Apple raced to the top. See how Tech Companies Apple, Google, and Amazon has conquered the top four spot from traditional brands from 2000 – 2018 Amazon grew the fastest – see last few seconds! HP was knocked off the list, so was Nokia, GE, Cisco, Intel and so many […]

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Programming Works

  Unknown to many, it is now possible to outsource developer jobs. As an entrepreneur, you can outsource the whole function of IT development, so that you can focus on your companies’ core competencies. Outsourcing is highly advisable especially if you are not adept with web, mobile and software development. Here’s why you should consider […]

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