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BPO sector

Panay News Business BPO Sector MANILA – The Business Process Outsourcing (BPO) sector is poised to grow further in the next 10 years, a property firm said Monday, notwithstanding the risk of displacement from artificial intelligence. Artificial intelligence (AI) and automation may soon replace repetitive and low-skilled tasks but it can take 10 years before […]

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shared-services

www.ssonetwork.com Aniisu K. Verghese 5 Ways to Create a Learning Culture at Your Global Shared Services Center Investing in a Shared Services Culture For Global Shared Services Centers, investing in employees’ learning, unlearning and re-learning takes a considerable amount of time, resources and effort. There are no guarantees, however, that the investments will pay off […]

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BPO-jobs

Business World Editors Pick – Denise A. Valdez 50,000 prospective BPO jobs gone with moratorium on new ecozones — IBPAP THE business process outsourcing (BPO) industry is seeing 50,000 job opportunities going up in smoke thanks to the government’s moratorium on opening new ecozones in Metro Manila. In a statement released on Friday, the Information […]

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IT-BPO-industry-grow-2022

Philippine IT-BPO Industry Expected to Grow Through 2022 In 2017, the Philippine information technology-business process outsourcing (IT-BPO) industry grew 12.3 percent and generated US$ 22.1 billion in revenue. Growth is expected to continue through 2022, according to the Information Technology and Business Process Association of the Philippines (IBPAP). “When we forecasted for the most recent […]

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how-boost-security

How to Boost Your Information Security When Outsourcing www.infosecurity-magazine.com – Opinion Sergiy Korniyenko COO of Agiliway Every time companies outsource their business processes or software development projects, they face the need to grant access to their corporate information. That usually prevents many of them from using outsourcing to its full capacity, unless they are able […]

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Specific Responsibilities Managing large amounts of inbound and outbound calls in a timely manner Identifying the customer’s need, clarifying information, research every issue and solutions Keep records of all conversations in our database in a comprehensible way. Achieve an acceptable score in your EMPLOYEE scorecard; Perform other tasks as deemed necessary by your Team Leader/Manager. […]

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ibpap-innovation-2022

Business World – Editor’s Pick September 4, 2019 | 12:05 am – By Denise A. Valdez, Reporter THE Information Technology and Business Process Association of the Philippines (IBPAP) will unveil in November the recalibrated forecasts on the near-term growth of the IT-BPM industry. IBPAP President and Chief Executive Officer Rey C. Untal said at a forum in […]

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ibpap-metro-mayors

IBPAP taps Metro mayors for exemption from IT Parks moratorium By Bernie Cahiles-Magkilat Published September 4, 2019, 10:00 PM The IT Business Process Association of the Philippines (IBPAP), the umbrella organization of the country’s IT business process management industry, is meeting with the Metro Manila mayors to seek support for the exemption of some cities with […]

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Cookies Practices In general on https://aptusgs or aptusgs.com, IP addresses are logged to track a user’s session while the user remains anonymous. We analyze this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. Aptus Global Solutions Inc. web pages use “cookies,” […]

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rey-untal-ibpap

Moratorium on ecozones in Metro Manila may hurt PH competitiveness: IBPAP MANILA – The IT and Business Process Association of the Philippines (IBPAP) on Thursday appealed to the government to facilitate the approval of pending applications for new ecozones in the capital to meet the demand amid the government’s order to “hasten” developments in the […]

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