Streamline Your Support And Make Customers Happy

No matter where you are in the world, what your industry, or the size of your company, Aptus is committed to providing you with solutions geared towards your prime goals.

FOS: Front Office Solutions

Front office is your company’s first line of customer interaction and serves as the mirror of your business.

Front office is your company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs.

BOS: Back Office Solutions

Back office management, though tedious and time-consuming, is necessary for effective day-to-day operations.

Back office management, though tedious and time-consuming, is necessary for effective day-to-day operations. Make more cost-effective decisions to outsource the mundane, repetitive daily tasks to our skilled team.

KPS: Knowledge Process Solutions

Some tasks aren’t easily outsourced due to their complexity or need of a specialized skill set.

Some tasks aren’t easily outsourced due to their complexity or need of a specialized skill set. With our highly qualified personnel, our KPS are designed to handle such business needs.

SSS: Shared Service Solutions

Sometimes, there’s just not enough workload to utilize full-time staff.

Sometimes, there’s just not enough workload to utilize full-time staff. Outsourcing such types of tasks via Aptus’ Shared Service Solutions allows you to minimize your costs, while still getting the job done through shared staff.

Latest Updates

About Us

Aptus Global Solutions is a fast-growing outsourcing and offshoring solutions provider in the Philippines. Coming onto the country’s burgeoning BPO industry in the last quarter of 2015, its very substance is tailoring its services to what is “apt” or “suited” to each client’s needs. It simplifies the complex world of outsourcing so its patrons can enjoy the benefits of a high-performing business.

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Beginning with a 330-seater operations site, it now services clients in Australia, Canada, the United Kingdom, the Philippines, and the United States. In September 2017, it launched its services for government outsourcing requirements.

Aptus has broadened its space with an additional 300-seater site, set to meet the growing demands of the industry. It now boasts of a robust system of operations, delivering high quality outcomes and top value. Its team is a tight mix of professionals with honed business acumen and BPO expertise.

Aptus continues its commitment to provide exemplary front-office, back-office and KPO solutions, customizable and efficient service delivery models, and quantitative success to its clientele. It has built partnerships with multiple companies across the globe, giving them new levels of possibilities and maximum return on their investments.

Our Services

Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:
  • Customer Service
  • Technical Support
  • Collections / Debt Recovery
  • Virtual Assistant / Executive Assistant
  • And more
Back Office Solutions
Back office management can be both tedious and time consuming, but is necessary for effective day to day operations. Make more the more cost-effective decision to outsource the mundane, repetitive daily tasks and let our competent staff handle your various back office functions such as:
  • Data Entry
  • General/Legal and Medical Transcription / Coding
  • Order Processing
  • And more
Knowledge Process Solutions
Knowledge Process Solutions are designed to handle your business needs that require highly skilled and qualified staff with while you focus on your core business:
  • Finance Related Solutions (e.g. Accounting / Bookkeeping)
  • Any IT Solutions Development
  • Quantity Estimating
  • Data Analysis/Research
  • And more